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Answers for before and after your first pour.
Find practical information about the Bartifier device, required app, setup, cleaning, orders and purchase protections.
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Browse Frequently Asked QuestionsFrequently asked questions
Clear answers about what Bartifier includes, how it works and what to expect after ordering.
Product and ingredients
What is Bartifier?
Bartifier combines a divided measuring caddy with a required mobile app. The app guides you through cocktail selection, strength, number of glasses, quantities and each pour while you make the drink yourself.
What comes in the box?
The box contains the physical Bartifier device. Access to the required mobile app is included with no ongoing app fee. Alcohol and drink ingredients are not included or sold.
What else do I need to make a drink?
You provide the spirits or alcohol, mixers, juices or soda, ice and any garnish or finishing ingredients required for your chosen drink. You may also need the shaker, container or glass shown in the app instructions.
App and account
Is the Bartifier app required?
Yes. The app provides ingredient-based suggestions, strength and glass-count choices, quantities and step-by-step visual instructions needed for proper use.
Does the app require an account?
Yes. The account supports saving ingredients and preferences so the app can provide a more useful guided experience.
Is there an ongoing app fee?
No. App access is included with Bartifier and there is no ongoing app fee.
Does the app work on iPhone and Android?
The app is intended for iPhone and Android. Minimum supported operating-system versions, device restrictions and final app-store links are still to be confirmed.
Setup, use and cleaning
How long does setup take?
Setup includes downloading the app, creating an account and entering available ingredients. An approved setup-time estimate is still to be confirmed.
Does Bartifier make the cocktail automatically?
No. Bartifier guides rather than automates. You fill the sections shown by the app, pour the ingredients into a shaker or container, and complete the mixing and finishing steps yourself.
How many cocktails does the app support?
The app guides 3,000+ cocktails and can surface options based on ingredients you already have.
Can I choose drink strength and number of glasses?
Yes. The app allows you to choose strength and number of glasses before following the visual measuring and pouring steps.
Can Bartifier help with mocktails or low/no-alcohol drinks?
Yes. Bartifier supports mocktails and low/no-alcohol choices as well as cocktails.
How do I clean Bartifier?
A quick rinse is usually enough and cleanup usually takes under a minute. Some parts are dishwasher-safe. The exact approved dishwasher-safe parts and placement or cycle restrictions are still to be confirmed.
Shipping and orders
Where does Bartifier ship?
The launch offer includes free US shipping. Eligible destinations, exclusions, processing time, delivery estimates, carriers and the shipment-issue procedure are still to be confirmed.
Returns and warranty
What is the return and money-back guarantee policy?
Bartifier offers returns and a money-back guarantee. The return window, guarantee wording, item-condition requirements, exclusions, return-shipping responsibility and refund timing are still to be confirmed.
What does the 1-year warranty cover?
Bartifier includes a 1-year warranty. The warranty start date, covered defects, exclusions, remedies and claim process are still to be confirmed.
Responsible use
Does Bartifier include or sell alcohol?
No. Bartifier does not include or sell alcohol. Customers supply their own ingredients and should follow applicable laws, age requirements and responsible-drinking guidance.
Still need help? Email the Bartifier support team.
Include enough detail for the team to understand the issue without asking you to resend basic information.
Reseller, press, influencer and bulk-gifting requests should use the Partner Inquiries page instead of the customer-support channel.
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For a product question
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Review the policies
Shipping, returns, guarantee, warranty, privacy and sale terms are available through the policy links below.